Support


For Help With Name/Hours Email Phone
Matrix / Realist / ShowingTime
SAM / RPR / CRS / GoCarolinaMLS
All other MLS questions
MLS Support
Mon-Fri 8:30 am - 5 pm
Sat 8:30 am - 3 pm
support@carolinahome.com 704-940-3159 Opt. 1
828-239-2900 Opt. 1
ShowingTime ShowingTime Support
Mon-Fri 9 am - 10 pm
Sat/Sun 9 am - 6 pm
support@showingtime.com
Live Chat
800-379-0057
Supra DisplayKEY, eKEY or iBox Supra Field Support Center
Mon-Sun 9 am - 10 pm
suprasupport@fs.utc.com 877-699-6787
Sentrilock Key and equipment Sentrilock Support
Mon-Sun 8 am - Midnight
support@sentrilock.com 513-618-5800
877-736-8745
Joining MLS
Resigning from MLS
Changing firms
Changing member info
Member Services Support
Mon-Fri 8:30 am - 5 pm
Sat 8:30 am - 3 pm
membership@carolinahome.com 704-940-3159 Opt. 2
828-239-2900 Opt. 4
MLS Policies
MLS Rules & Regulations
Violation Notices
Complaints
MLS Compliance
Mon-Fri 8:30 am - 5 pm
compliance@carolinahome.com 704-940-3159 Opt. 3
828-239-2900 Opt. 2
IDX/Data Licensing IDX/Data Licensing
Mon-Fri 8:30 am - 5 pm
idx@carolinahome.com 704-940-3159 Opt. 4